Answering Service Operators – 2nd Shift Part Time

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****PLEASE NOTE: Candidates will only be considered if they call our employment hotline# 610-744-1200 and leave a message. This is considered a telephone audition and is the first step in our hiring process.****
ASD — Answering Service for Directors is looking for professional and compassionate candidates to work as Call Specialists in out Call Center located in Media, PA. Due to growth, we are currently looking to fill our next training class on January 20th and have several Part-Time Open Positions available with opportunities for promotion on 2nd shift.
As the answering service trusted by 35 percent of the nations funeral homes, ASD has established a reputation for offering our clients the highest level of service. We are a true business partner to the funeral professionals we serve. Our employees are patient, caring individuals who are responsible for ensuring funeral home callers receive first-class customer service.
ASD has been a family owned and operated company since 1972. We have experienced tremendous growth even during this difficult economy and our workforce is still growing. The strong teamwork environment is an added bonus to the many performance incentives and rewards available to our employees. You can earn $8,000 annually throughout the year in bonuses and incentives. ASD’s policy of promoting from within creates excellent opportunities for our staff to grow. We reward proven talent, so it’s no surprise that many of our long-standing employees began as part-time employees and have since made ASD their career.
If you are looking for a company that values and respects employees and offers careers instead of jobs, look no further. ASD is the leading answering service for funeral professionals. We are a company that promotes from within and rewards proven talent. More than half of our staff has been with us for 3 years or longer and over 50 of our employees have worked at ASD for more than 7 years.
Watch our Recruitment Video on YouTube:
Complete list of benefits:
Earn $17-$20/hr (Please note: ASD’s pay rate is very much incentive based. We offer numerous attendance and performance bonuses in addition to a premium pay rate offered to our staff for working weekends and holidays. Every employee has an “effective pay rate” that is calculated with these incentive added. This is factored in to our listed salary range).
Paid training period
Medical, Dental and Vision insurance offered
A matching 401(k) plan
Tuition reimbursement
Attendance bonus
Performance bonus
Paid vacation
Paid time off for illness and personal days
Flexible hours
Smoke-free offices
On-site exercise facility
Weekend pay differential
Triple-time pay on holidays
Additional incentives for bilingual employees
This is an entry-level position. Call center experience is preferred but not required. However, all employees must complete an extensive, three-part test, to evaluate your typing, spelling, grammar and comprehension abilities. We HIGHLY RECOMMEND you visit to see if you are able to type over 35 WPM before applying for a position at ASD, as this is a requirement for all employees. Please note that we do adhere to a BUSINESS CASUAL dress code. Candidates that demonstrate a POSITIVE ATTITUDE are more likely to be considered for employment at ASD.
Additionally, new hires must exhibit certain skills within six months of their start date to continue with ASD. These skills include:
*Excellent listening and communication skills
*Empathetic, patient phone demeanor with clear speaking voice
*Strong attention to detail with essential English and grammar skills
*Excellent composure with the ability to calmly defuse emotionally unstable callers
*Commitment to excellent attendance and proven reliability
*Exceptional short-term memory with an ability to take accurate, thorough messages
*Extensive familiarity of funeral customs, terms and procedures
*Dependable team player attitude with an understanding that calls cannot be delayed and must be handled immediately, including weekends, holidays, and days with extreme weather conditions
*Perceptive and conscientious with intuition to quickly determine the needs of each caller
If you are interested in starting your career at ASD, please call 610-744-1200 to leave a Phone Introduction. You will be greeted by a recording that will provide further instructions. Visit for more information.

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Administrative Coordinator

Administrative Coordinator

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Do you love to keep things organized and be the glue that holds a company together? Do you like variety in your day and want to play a vital role in a company’s success? Hoffman Design Group’s purpose is to leave people and their environments in a better place than we found them. We are currently seeking a self-motivated, detail-oriented individual to keep our office running efficiently and smoothly.
The Administrative Coordinator is at the heart of the organization. This position is responsible for ensuring timely and accurate billing to clients, organizing and maintaining office and personnel needs, and administering the recruiting processes.
Qualifications include:
• Knowledge of Microsoft Office programs
• Ability to communicate effectively in person, via phone, and electronically
• Organization and attention to detail
• Initiative, self-motivation, and independence
• A strong sense of responsibility and reliability
• Higher education in business related or accounting field preferred
• Experience with accounts receivables, bank deposits, personnel, and office admin preferred
• Valid driver license
Benefits include: medical, 401k, vacation, personal days

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